guaranteeOur Customer Service Guarantee is our commitment to you, that we have a responsibility to you as our customer.

Working with you

Ufirst will work with you to achieve the best results and is committed to:

  • Understanding your needs by providing you with regular reports following up buyer inspections
  • Consulting with you on key marketing decisions and asking you for your input
  • Act in a professional and courteous manner
  • Ensure we answer any questions or concerns promptly
  • Abide by all relevant legal legislation
  • Respect your privacy and confidentiality
  • Respect the rights of other members of the community
  • Provide you with a Complaint Resolution process